Privacy Policy

This Privacy Policy explains how KwizSpark collects, uses, and protects your personal information and academic materials when you use our services. By using our platform, you agree to the terms described in this policy.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Your name, email address, and username during registration
  • Profile details, such as your bio, institution, and profile image
  • Content you create or upload, including lecture notes, documents (PDFs, DOCX, text), study decks, quizzes, and comments
  • Any communications or support requests you send to us

We may also collect certain technical information automatically, such as your browser type, device, IP address, and usage data to improve the functionality and performance of our services.

2. AI & Document Processing

KwizSpark uses artificial intelligence models (including Google Gemini and cloud infrastructure) to generate study notes, flashcards, and practice quizzes from your uploaded materials:

  • Purpose-Bound: Uploaded materials and study queries are transmitted securely solely to generate the requested study outputs.
  • No Model Training: Your private study documents and personal notes are not used to train public AI foundation models.
  • Secure Storage: Uploaded files are temporarily staged in encrypted cloud storage and are accessible only to process your session.

3. Use of Information

The information we collect is used to:

  • Provide, maintain, and personalize the KwizSpark platform
  • Generate interactive study sessions, quizzes, and spaced-repetition cards
  • Send essential transactional emails (account verification, password resets)
  • Process subscriptions, AI credits, and payment verifications
  • Respond to your inquiries or support requests
  • Protect the security and integrity of the platform

4. Sharing & Payment Processing

We do not sell, rent, or trade your personal data. We share information only with:

  • Certified third-party payment processors and Merchants of Record (such as Paystack and Creem) to process subscription transactions securely. We never store payment card details on our servers.
  • Cloud infrastructure and email delivery providers (e.g. Resend, Google Cloud) necessary to operate our service.
  • Authorities if required by law, legal process, or to protect our rights.

5. Cookies & Tracking Technologies

KwizSpark uses cookies and similar technologies to maintain your session, recognize repeat visitors, track usage patterns, and improve the platform. You can control cookie preferences through your browser settings.

6. Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal information and documents from unauthorized access, loss, or misuse. You have the right to delete your uploaded documents, study decks, or request full account deletion at any time.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time through your account settings or by contacting our support team.

8. Children's Privacy

KwizSpark is intended for users who are university students or 13 years of age and older. We do not knowingly collect personal information from individuals under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last Updated” date below.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

[email protected]

Last updated: September 20, 2026